- We aim to process your order within 1-3 business days. However, it can take up to 7 business days during busy periods.
- We ship orders between Monday to Friday
- Please allow 2-4 weeks for delivery to the United States, Canada, United Kingdom, Australia, New Zealand and all European Union Countries.
- Please allow 2-6 weeks for delivery to the rest of the world.
NOTE: Please bear with us, due to the current global situation shipping times can be affected. These shipping times are an estimate, we can not guarantee it. We process and fulfil orders from Monday to Friday. Orders will be processed within 2-7 business days from ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.
Countries We can Ship to:
United States, United Kingdom, Canada, Australia, Austria, Canada, Norway, France, Germany, Israel, Saudi Arabia, Russia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Sweden, Spain, Japan, Finland, Ireland, Portugal, Mexico
The approximate shipping time accords to each country:
United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 10-18 working days.
Others: 10-25 working days.
*Please note that these are estimated delivery times only, therefore eWAREHAUS is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Q: Can I return my product?
A: We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Q: Do you provide a warranty?
A: Yes we do provide a warranty on selected products. If your product will stop working dude to manufacturing fault we will send you a replacement.
Q: What payment methods do you accept?
A: We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.
Q: How secure is my online order?
A: When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
Q: Are there any exchange rates?
A: All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
You can contact us through our contact page! We will be happy to assist you.